App Maintenance & Optimisation via MIRSA
Ongoing app maintenance for a healthcare super-app — OS upgrades, dependency patching, crash reduction from 4.2% to 0.3%, and monthly health reports for the board.
Crash Rate
Active Users
Security Audits Passed
The Challenge
A leading healthcare application faced user attrition due to stability issues. Crash rates were at 4.2%, and keeping up with OS updates (iOS/Android) and security patches while remaining HIPAA-compliant was overwhelming the internal dev team.
Our Solution
We deployed our MIRSA maintenance framework. This includes setting up automated crash tracking, scheduling routine library upgrades, implementing HIPAA-compliant secure storage, and monitoring performance across thousands of distinct mobile devices.
Interactive System Architecture
Crash Scrub
Analyzed error logs to identify and resolve major crashes and thread lock issues.
Security Upgrade
Updated database encryption protocols to ensure full compliance with healthcare regulations.
OS Compatibility
Established continuous pipeline checks on beta releases of Android and iOS.
Project Gallery & Mockups
The Business Impact
Stability improved dramatically, with the crash rate dropping from 4.2% to an exceptional 0.3%. The internal development team was freed up to focus on product features, and the app received praise from users.
Project Details
Healthcare App · 500K users
Ongoing Support
Reliability & Maintenance Team